Innovative technology that connects you to the world. Advanced management, HD sound quality, and a stable, secure connection from anywhere.
Every organization uses the phone differently. Choose the page that speaks to you:
IP phones from Yealink, Fanvil, Cisco, and AudioCodes, cordless phones, conference phones, and adapters for analog lines - everything connects to one system and arrives configured and ready to use.
From the first ring to the report at the end of the month - routing, queues, recordings, call center, and alerts, all on one system.
Every call matters to your business. That is why our PBX runs in the cloud, on a server infrastructure with backup and redundancy at every layer - when one component has a problem, another keeps serving, and calls keep coming in.
Even when the office has no power or no internet, the PBX keeps working. From the control panel, anywhere, you redirect calls to a mobile phone or another branch - and customers always reach someone.
Every call goes straight to the person who can help. An IVR menu in your own recording - "For service press 1, for sales press 2" - directs the caller to the right department, with no one transferring calls by hand.
Routing changes by time and day: during business hours to the office, and outside business hours to the on-duty person or a recorded message. You can also route by the caller's number - an important customer goes straight to their account manager, and an unwanted number is disconnected right away.
Waiting doesn't have to be frustrating. Music on hold, messages you record, and an update to the caller on their place in the queue - so they know they haven't been forgotten.
The queue distributes calls among agents by availability, in a fixed order, or to whoever has been free the longest. And anyone who doesn't want to wait can choose a callback: the system calls them by itself as soon as an agent becomes free.
You choose what to record - all calls, only certain extensions, only incoming or only outgoing - and how long to keep the recordings.
You listen to and download recordings directly from the call log, next to each call. Messages left in the voicemail box also arrive by email as an audio file, so you don't need to dial the mailbox to hear them.
The office goes with you: an extension in a mobile app or in software on your computer, or a SIM extension that works with no app at all. Every outgoing call shows the business number - from home, on the road, or abroad.
Need a presence overseas? A local number in New York, London, or Antwerp rings at your place in Israel. For customers it's a local call, and for you there are affordable calling packages abroad.
Send SMS from the business number directly from the control panel - confirmations, reminders, and updates. Send faxes from a PDF or Word file in the browser, and incoming faxes arrive by email, with no machine and no paper.
And the PBX keeps you informed too: an email or SMS alert about an unanswered call or a customer who waited and hung up - so you can get back to them before they call someone else.
A live control panel shows who is on a call, who is free, and how many are waiting in each queue and for how long - all on one screen, in real time. Agents see in advance which number and which line the call is coming from.
Managers control queue login and breaks, and reports show wait times, abandoned calls, and each agent's performance. For training - listening in on a live call, openly or silently.
The PBX connects to the systems you already use - CRM, accounting, or your website - so every call is linked to the right customer.
For developers there is an API, using GET or POST: live calls and history, recordings, SMS, outgoing dialing, and control of PBX components - so you can build exactly what your organization needs.
A shared call for several participants: dial the number, enter the room code, and you're in. Each room has PIN codes by role - manager, speaker, and listener - so it suits both a board meeting and a weekly phone class.
You can set a fixed time and recurring sessions, hold participants with music until the manager joins, and send participants an invitation by email or phone.
A global server network, deployed in London, Paris, Rome, Athens, and Moscow, along with additional locations around the world - so the PBX is available and fast anywhere, at any hour.
Deployment across several countries is also a layer of protection: the service does not depend on a single data center, so a failure in one place does not stop your phone.
With us, you get a PBX and also a team that knows it. Need to add an employee, change a menu message, update business hours, or fix a problem? Contact us and we'll take care of it - or teach you to do it yourself.
Every screen in the control panel has an illustrated guide, and every question is answered by a person, not an automated system. You focus on the business, and we make sure the phone works.
Infrastructure, deployment, and support - what stands behind every call that passes through us.
A Torah institution is not an office. The phone respects the daily schedule: during seder, the dorm phone doesn't ring, and the caller hears a message directing them to contact hours - or leaves a message in the bachur's voicemail box.
The bachurim's phone is locked behind a personal calling card with a balance and a voicemail box, and in the chadarim, a student phone dials only numbers the administration has approved. At the start of zman, cards are issued for hundreds of bachurim from a single list of names, even from an Excel file.
On a campaign night, hundreds of donors call at once - and no one hears a busy signal. The waiting queue takes everyone in, plays the campaign messages, and distributes the calls among the volunteers: from the call center, from home, or from a mobile phone. The next day you return to routine, without paying for an empty call center all year.
An information line for a gemach, open around the clock, and every inquiry is recorded in the call log - even the unanswered ones - so no one falls through the cracks.
With Kesher's stable infrastructure, your connection with your customers is better: clear sound, calls that don't drop, and an answer that reaches the right place. This is the foundation of everything we do.
With Kesher's global server deployment, the connection is stable everywhere: calls run on an infrastructure deployed in several countries that does not depend on a single point.
Even when you travel abroad, Kesher keeps you reachable: the extension works on your mobile phone from any country, calls go out with the business number, and there are affordable calling packages abroad.
Also when working from home: computer software or a phone app connects to the system, so every employee answers and dials as if they were in the office - and the customer feels no difference.
With Kesher's infrastructure you can relax - your connection is in good hands. We maintain the system for you, so you don't have to think about it.
For large businesses working from several locations around the country: all branches on one system, with call transfer between branches, shared routing, and one overview for management.
A local number in New York, London, or Antwerp that rings at your place in Israel, and extensions that work from anywhere - on an infrastructure deployed across continents that works just as well at three in the morning.
Tell us how your phone works today - how many calls, who answers, what bothers you - and we'll get back to you with a clear proposal that speaks in numbers, not slogans.
077-921-9000